How prepared is the region?
The Globe sampled businesses, utilities, and government agencies to determine how ready they are to prevent interruptions to vital services due to the Y2K problem on Jan. 1, 2000. Later in the year, the Globe will check in again with these and other operations.
Published 01/31/99
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A
What percent of your critical systems are now Y2K compliant?
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B
By Jan. 1, 2000, will all mission-critical systems be fully Y2K compliant?
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C
What is your target date this year for 100 percent Y2K compliance for mission-critical systems?
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D
Do you presently have a formal, written contingency plan to serve customers and carry on operations in the event of Y2K disruptions?
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Utilities
Boston Edison
Boston Gas
Boston Water & Sewer Dept.
Eastern Utilities
Mass. Mun. Wholesale Elec. Co.
Mass. Water Resources Authority
New England Electric
Northeast Utilities
US Generating Co.
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A
55%
70%
90%
89%
85%
100%
85%
77%
88%
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B
YES
YES
YES
YES
YES
YES
YES
YES
YES
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C
June 30
June 30
July 1
June 30 (*)
Sept. 1
Date met
June 30
June 30 (*)
April 30 (*)
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D
by June 30
by June 30
by Sept. 1
by June 30
by June 30
by April
by June 30
by June 30
by June 30
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(*) Prefer term "readiness" rather than "compliance"
Telecommunications
AT&T Long Distance
AT&T Wireless
America Online
Bell Atlantic
Bell Atlantic Mobile
Cellular One
GTE Networking (Internet)
MCI
Sprint Long Distance
Sprint PCI
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A
100%
100%
N.A.
66%
100%
N.A.
>75%
N.A. (*)
N.A. (*)
80%
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B
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
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C
Date met
Date met
Sept. 30
June 30
Date met
June 30
Sept. 30
June 30
June 30
T.B.D.+
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D
YES
YES
under development
by May
by summer
under development
YES
under development
under development
by March
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(*) N.A.-Not available / (+) T.B.D.-To be determined
Banks / Financial Services / exchanges
BankBoston
Boston Stock Exchange
Citizens Financial Group
Fidelity Investments
Fleet Financial Group
Merrill Lynch
Nasdaq
New York Stock Exchange
State Street Corp.
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A
N.A. (*)
N.A. (*)
96%
100% (+)
100% (^)
95%
100%
100%
>90%
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B
YES
YES
YES
YES
YES
YES
YES
YES
YES
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C
March 31
June 30
June 30
Feb. 19
June 30
Date met
Date met
Date met
March 31
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D
by June 30
YES
by June 30
YES
YES; refined by June 30
by May 31
YES
by June 30
by June 30
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(*) N.A.-Not available / (+) By Feb. 19 / (^) Passed or in final testing
Hospitals / HMOs/ insurers
Blue Cross & Blue Shield of Mass.
CareGroup Inc. (*)
Harvard Pilgrim Health Care
New England Medical Center
Partners HealthCare System Inc. (+)
South Shore Hospital
Tufts Health Plan
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A
98%
50%
42%
80%
60%
99%
50%
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B
YES
YES
YES
YES
YES
YES
YES
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C
Summer
April 30
Aug. 31
June 1
July 1
Date met
July
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D
YES
YES
by Aug. 31
YES
By April 1
YES
YES
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(*)CareGroup includes Beth Israel Deaconess Medical Center, New England Baptist Hospital, Mount Auburn Hospital, and three community hospitals in Waltham, Dedham, and Ayer.
(+) Partners HealthCare includes Mass. General Hospital, Brigham and Women's Hospital, North Shore Medical Center, McLean Hospital, Spaulding Rehabilitation Hospital, and Faulkner Hospital.
Transportation
Amtrak (*)
Boston Transportation Dept.
Central Artery-Ted Williams Tunnel
FAA
Manchester Airport (N.H.)
Mass. Highway Dept.
Mass. Turnpike Authority
Massport (^)
MBTA (Commuter trains and T)
T.F. Green Airport (R.I.)
Worcester Airport
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A
N.A. (+)
N.A.
50%
64%
75%
97%
60%
70%
68%
N.A.
95%
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B
N.A.
YES
YES
YES
YES
YES
YES
YES
YES
Likely
YES
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C
N.A.
June 30
September
June 30
June 30
July 1
July 1
June 30
July
June 30
August
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D
N.A.
by July 1
under development
YES
YES
by February
under development
under development
YES
under development
YES
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(*) A spokesman said Amtrak is making progress, but could not provide specific information. / (+) N.A.-Not available / (^) including Logan Airport, Seaport, and Hanscomb Field
State / local government
Boston
Chelsea
Lawrence
Lowell
Newton
Quincy
Springfield
Worcester
State agencies
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A
N.A. (*)
50%
100%
20%
100%
100%
80%
75%
70%
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B
YES
YES
YES
YES
YES
YES
YES
YES
YES
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C
July 1
Oct. 15
Date met
Nov. 1
Date met
Date met
June 1
Aug. 1
Jan. 31
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D
YES
by Oct. 15
NO
by April 1
by April 1
by June 1
by June 1
by April 1
YES
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(*) N.A.-Not available
Law enforcement
Boston police
Chelsea police
Lawrence police
Lowell police
Quincy police
Springfield police
Worcester police
Mass. State Police
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A
N.A. (*)
100%
100%
25%
100%
95%
100%
N.A.
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B
YES
YES
YES
YES
YES
YES
YES
YES
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C
July 1
June 30
Date met
Oct. 1
Date met
June 30
N.A.
Sept. 20
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D
YES
by June 30
NO
YES
by April 1
by June 30
by April 1
YES
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(*) N.A.-Not available
Food / retail
Shaw's
Stop & Shop
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A
>80%
58%
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B
YES
YES
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C
April 1
Oct. 1
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D
YES
YES
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Major employers
Gillette
Polaroid
Raytheon
Teradyne Inc.
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A
90%
50%
80% (*)
100%
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B
YES
YES
N.A. (+)
YES
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C
Sept. 30
June 30
N.A. (+)
Date met
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D
YES
YES
YES; refined by September
NO (^)
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(*) Internal systems only. / (+) Complexity and interrelationship of these systems and the difficulty in anticipating and testing for every scenario make it impossible to guarantee all systems will be 100 percent ready, Raytheon says / (^) No plan necessary, due to current compliance
SOURCE: Official replies to Globe inquiries
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