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The world of business and finance has changed radically in recent years, as mergers and downsizing have become commonplace. Yet some changes have tapped new public interest and many are now standard procedure. The public is hungry for information about finance and quick to demand and search out new services and products. The business world has become faster than ever before - and can respond to consumer demands with alacrity. This is a world where financial planners and marketing wizards must be on the cutting edge - but those with insight, creativity and knowledge can forge ahead.

Accountant and Auditor
Advertising
Bank/Financial Institution Manager
Bookkeeper
Buyer/Purchaser Agent
Court/Conference/Cart Reporter
Development Officer
Economist,Market Research Analyst
Financial Planner, Stock/Securities Broker
Human Resources Specialist
Insurance Personnel
Lawyer
Manufacturer/Wholesale Sales Representative
Marketing Personnel
Operations Research Analyst
Paralegal
Real Estate Broker or Sales Person
Secretary


ACCOUNTANT AND AUDITOR

Accountants and auditors compile and organize financial data for everything from annual reports to internal audits. They research and monitor tax codes and prepare tax returns. They also keep abreast of movement in the financial markets. They may be asked to advise businesses and individuals on financial policies and investments. They may help develop and oversee systems that compile financial information. Companies often employ their own auditors; while there are large accounting firms, many accountants are self-employed.

SALARY: In Boston, staff in-house accountants average between $22,000 and $30,000; senior accountants average between $28,000 and $40,000. Managing CPAs earn between $65,000 and $95,000 while partners in firms make well into six figures.

EDUCATION: At least a bachelor's degree; in large firms, additional training is required on the job. Master's degrees may be preferred at a management level. Certified public accountants must master specific coursework, take a rigorous exam and have experience in the field. In Massachusetts, accountants must be licensed.

DEMAND: Job prospects are very good.


ADVERTISING

Advertising staffs include both business (salespeople and account executives) and creative personnel (writers, illustrators, etc.) They must devise creative and appealing solutions to marketing problems. They must devise campaigns that present a company's product in memorable, enticing ways in several media. Advertising personnel may be employed by a specific company to promoteits products or by an independent advertising firm, which is hired by companies for specific projects.

SALARY: Starting average, about $23,000.

EDUCATION: A bachelor's degree in advertising or business; artists need formal training and portfolios. Employers look for creativity and imagination.

DEMAND: Job prospects are very good, but competition is keen. Prospects are best in busy industries, such as high tech.


BANK/FINANCIAL INSTITUTION MANAGER

Today's bank is more competitive, more inclusive and more consumer-driven than ever before. And changing technology and the growth of other financial institutions is still having its effect. Financial institution managers must be comfortable with numbers, computers and their software, and, in today's marketplace, with all kinds of people.

SALARY: The national median is $39,700. Salary varies with the size of the institution and the discipline, such as finance, within it.

EDUCATION: While you can still get a job with a bachelor's degree in business, the ever-tightening market is more amenable to those with more education in precise areas, such as investments or accounting. For some jobs, a master's degree is demanded.

DEMAND: Consolidation is not over; downsizing continues, but is leveling off. Financial institutions and their managers must position themselves as comprehensive service providers. While demand for financial services is growing, competition will be keen.


BOOKKEEPER

Bookkeepers record receipts and expenditures of a business and communicate this information to managers. They often handle payroll, accounts payable and accounts receivable and may work on tax returns and other government forms.

SALARY: About $20,000.

EDUCATION: High school diploma with business training.

DEMAND: This is a large field, but automation is taking over many of its functions. Demand will be slow.


BUYER/PURCHASING AGENT

Buyers are expected to get the best price for the best service and/or products for their companies. They may buy the raw materials for production, purchase wholesale goods to sell to another wholesaler or buy goods to sell to the public at retail. They must be aware of market conditions and time purchases to meet manufacturing or seasonal deadlines.

SALARY: Buyers $29,100; senior buyer, $41,100. Purchasing agents, $41,100; purchasing manager, $47,100

EDUCATION: An associate's or bachelor's degree. Salary increases dramatically with more education.

DEMAND: Not expected to increase; may decline slightly.


COURT/CONFERENCE/CART REPORTER

All these job titles involve making transcriptions of proceedings. Court reporters make transcripts of proceedings in a courtroom or lawyer's office. But those with the same skills may make real-time translations of many things, including closed-captioned TV programs or live conferences. A CART (computer-aided real-time translation) reporter may accompany a hearing impaired student to school or a deaf party in a court case to a hearing. They must be familiar with the computer equipment used in transcription. They may be charged with its care and may develop software for use in their profession.

SALARY: Mid-$30,000s to start; $45,000 is the median salary for all court reporters.

EDUCATION: A two- or four-year college course in court reporting. In Massachusetts, court reporters must pass a state exam.

DEMAND: While the use of both audio and video recordings has decreased the demand for court reporters in traditional settings, other needs, such as closed-captioned work and the need for individual translators for disabled students, have emerged. Demand is growing.


DEVELOPMENT OFFICER

These are the people who must develop funding sources for non-profit organizations, from universities to the Audubon Society. They seek out contributions from individuals and corporations and track down grants from government agencies or private foundations. They devise fund-raising campaigns.

SALARY: $46,100 is the national median. The highest salaries are found in medical institutions, followed by educational institutions.

EDUCATION: College degree in liberal arts or business. Post-graduate programs offer certificates or master's degrees. Certification through exam is offered after five years in the field and often is sought by employers. Continuing education is required.

DEMAND: In this era of tight budgets, both public and private, the competition for grant money is intense. The demand for development officers is great. Job prospects are excellent.


ECONOMIST, MARKET RESEARCH ANALYST

Economists study how people use things such as land and labor to produce marketable goods and services. They weigh the cost of a product or a policy against its benefit. Market research analysts are primarily concerned with product design and promotion. Both devise research methods, employ statistics and quantify survey or other research results to make forecasts. They may work in government, business or academia.

SALARY: Junior marketing research analysts, $23,120; senior analysts, $45,770. Median for all economics PhDs, $61,400.

EDUCATION: A bachelor's degree is a must; a PhD is required for many jobs.

DEMAND: The job market is growing; the opportunities are best for those having a PhD. The market for analysts is strong.


FINANCIAL PLANNER, STOCK/SECURITIES BROKER

Financial planners advise potential investors where to put their money for the best return. They interview clients, assess their needs and wishes and plan an investment strategy. Brokers market stocks, bonds or other financial instruments. Both planners and brokers may work for investment firms. Financial planners also work at banks or run their own businesses.

SALARY: Brokers begin as trainees, paid at an annual salary of between $25,000 to $40,000. After that, brokers often work on commission, although firms may guarantee a wage the first year or two. While the sky's the limit once a broker gets his wings, the average salary for an experienced broker is $78,000; experienced institutional brokers, $156,000.

EDUCATION: A bachelor's degree is required, preferably in finance or a related field. Few candidates get jobs right out of college, however. Firms seek those with sales experience and interpersonal skills. Brokers must be licensed.

DEMAND: There should be plenty of jobs - and keen competition for them.


HUMAN RESOURCES SPECIALIST

Human resources specialists help hire and train employees and establish policies for hiring. They calculate employee compensation and benefits. They may help create a diversity plan and implement it. They may help employees learn more about each other through workshops or seminars. They may be generalists, performing all personnel duties, or they may specialize in one area, such as labor relations.

SALARY: Staring, about $26,000 for those with bachelor's degrees. Department man-agers median salaries range from the mid-$40,000s to mid-$50,000s while the human resource director can earn just under $100,000.

EDUCATION: Bachelor's degree in human resources; advanced degrees enhance employment and advancement opportunities.

DEMAND: Many human resources departments have been downsized, but there are hot tracks, such as employee assistance manager.


INSURANCE PERSONNEL

There's more to the huge insurance industry than buying and selling. Within the industry are actuaries, adjusters, agents, brokers and underwriters. Actuaries value policies and what they cover. Adjusters or examiners determine the value of a claim and whether it is covered ance. Underwriters determine whether the insured person or property is an acceptable risk. Agents may represent one or more companies in their own businesses. Brokers do not sell for a company but find the best price and policy for the customer.

SALARY: The average for agents, brokers and service personnel in Massachusetts is in the low to mid-$30,00s. Most independent agents work on commission and incomes vary. The median salary for adjusters is just over $20,000. The median salary for underwriters is $30,800.

EDUCATION: High school is required and some college preferred for adjusters; a knowledge of a specific business such as auto repair is helpful. College is preferred for agents. Underwriters need a college degree, preferably in business or fincance, as do appraisers. Agents and brokers must be licensed.

DEMAND: The demand for insurance is expected to grow, but computerization will allow fewer people to do more. The outlook is best for claims adjusters.


LAWYER

Lawyers are advocates and advisors. They help clients prepare wills and transfer real estate. They represent their side in legal disputes, from criminal charges to divorce court. They must research the law and court decisions to determine the course a client should follow or to represent his position in court. Lawyers often specialize. They must be well-prepared, be able to think on their feet and have good verbal and communications skills.

SALARY: Income varies widely. Starting salaries nationwide in private industry averaged in the upper $30,000s, while that was the top starting salary paid to lawyers in the federal government.

EDUCATION: A doctorate in law, To practice law, candidates must pass a state bar exam.

DEMAND: Right now, the job market in Massachusetts is not good, but it is better than it has been. The future demand for lawyers is expected to grow a good deal, but so will the number of lawyers. Competition for jobs will be keen.


MANUFACTURER/WHOLESALE SALES REPRESENTATIVE

Manufacturers representatives sell a company's products or services to wholesalers. In turn, wholesale sales representatives sell products to retail outlets. They may be independent contractors representing a number of companies. Changes in business practices have affected the profession as companies assign sales to outside agents, such as independent manufacturers agents.

SALARY: The median for full-time reps is $32,600; many work on commission, so salaries vary greatly.

EDUCATION: Sales representatives for technical or mechanical wares need to be highly trained; some may need engineering degrees. Other jobs primarily require the ability to sell.

DEMAND: This is a very large profession and jobs will be available. Those with technical knowledge and a good educational background will fare best. Jobs are being eliminated by technology and direct selling by large companies.


MARKETING PERSONNEL

Marketing departments plan and promote new products. Marketing personnel study market research and help determine when, where and how a company should introduce a product. They then help design the packaging and publicity to sell it. Marketing people also promote services and determine where and how to offer them. Those working in marketing must keep track of the competition and collect data on product sales and public desires.

SALARY: Starting, about $26,500. Marketing directors, $69,944 plus an average of $18,593 in bonuses; product and brand managers, $64,447 with $8,063 in bonuses; marketing services directors, $57,535, with $6,176 in bonuses.

EDUCATION: People arrive in marketing departments from a variety of paths. But a college degree in business or liberal arts, with a major such as English or planning, is needed. An MBA is sometimes preferred.

DEMAND: The demand for marketing skills is increasing; competition for jobs, though, will be keen at the higher levels.


OPERATIONS RESEARCH ANALYST

Trained in statistics and mathematical modeling, operations research analysts use their skills to solve organizational problems. Although they are often associated with the military, analysts tackle problems in any field. They may, for example, help determine airline maintenance and flight schedules. Analysts break problems into their component parts and choose the proper analytical technique. Management uses these methods to increase efficiency and profitability.

SALARY: Starting salaries for those with a master's degree are from the mid-$30,000s to the mid-$40,000s. Experienced analysts make between $50,000 and $60,000.

EDUCATION: Master's or doctoral degree in operations research or management science. College graduates can find jobs as assistants. Undergraduate study in mathematics, economics or engineering is helpful.

DEMAND: This field is small, but is in great demand. Job prospects are very good.


PARALEGAL

Paralegals can do much of the background work in a law office. They research facts, new laws and court decisions. They may draft motions and pleadings for court cases and assist attorneys at trial. They may arrange and prepare for real estate closings and help in estate and tax planning. Paralegals work everywhere from legal aid offices to government departments, and, like lawyers, may specialize.

SALARY: Entry level salaries in Massachusetts are in the low $20,000s. Salaries rise to the mid-$30,000 range after five years, where the national average stands.

EDUCATION: A bachelor's degree is preferred by most employers; some also require a paralegal certificate. Some, however, look for liberal arts graduates.

DEMAND: While the high demand for paralegals is expected to persist, the number of people seeking work is also expected to be high. Competition for jobs will be keen.


REAL ESTATE BROKER OR SALESPERSON

Brokers and salespeople link buyers and sellers. They find listings of homes and offices, show properties and work with banks and lawyers to secure financing for a sale. They research the real estate markets and may suggest a selling price for property. Once a sale is agreed upon, they must see that conditions of the sale are met. They may also manage income-producing property. Real estate salespeople must enjoy working with people; they often work nights and weekends.

SALARY: Most salespeople and brokers work on commission; earnings vary widely. The median income for experienced salespeople nationally is $23,100; for brokers, $38,000.

EDUCATION: Salespeople must be high school graduates, complete an approved real estate course and pass an exam to be licensed. Brokers must have at least one year of sales experience, take a broker's course and pass a second exam. Only brokers can be principals in a firm. The state passed continuing education requirements for license renewal, which will take effect in the next few years.

DEMAND: While the real estate market is strong right now, the number of real estate practitioners is holding steady. Technological innovations, company mergers and increased consumer savvy are making the business increasingly competitive.


SECRETARY

Changing technology has changed the secretary's job. They are now using complex computer programs that include word processing, graphics, spreadsheets and desktop publishing. They are expected to purchase and inventory supplies, organize and produce newsletters and brochures and maintain planning and project schedules. They also make travel arrangements, talk with clients or customers, sometimes via video conference calls. In legal and medical offices, they produce specialized documents and keep track of court or hospital schedules.

SALARY: Salaries vary with job title. General secretaries earn an average in the mid- to upper $20,000s. Executive secretaries or assistants earn the most in the field; their average salary range is in the upper $30,000s. Some earn a great deal more.

EDUCATION: Secretarial skills, which now include computer literacy, can be acquired in formal programs in high schools, business schools and community colleges. Typical programs last from one to two years.

DEMAND: Totalling more than 3.3 million, secretaries comprise one of the largest occupational groups in the country. There remains a need for a good secretary in offices of all types. However, the demand for legal and medical secretaries is more pronounced.

This story ran on page of the Boston Globe on 10/20/96.


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